Returns and right of withdrawal
If you are not completely satisfied with your order, you have fourteen days to return it to us. After this period we reserve the right not to accept your return. You must notify us of the return by email to the following address: info@arminwatch.com or by using the contact form on the site. The return is completely the responsibility of the customer and the reimbursement will be made upon receipt thereof (shipping costs for sending deducted) via the payment method chosen when ordering. The user must carefully keep proof of sending their return. No other means of reimbursement will be accepted and we will notify you by email, to the address provided by you during reimbursement. The return must be sent to the following address: ROULART D COR SARL, Rue Fritz-Courvoisier 105, 2300 La Chaux-de-Fonds, Switzerland. Proof of postage must be provided in the event of a return claim.
For ecological reasons, you do not receive the withdrawal form directly in paper version but you can do so via the complaint form, or request it by email via the contact form.
After the period of fourteen days, returns can no longer be accepted. By purchasing on https://arminwatch.com, you are purchasing a piece of jewelry/fancy accessory. Normal wear or breakage cannot be taken back because these are not high-end products.
In the event of a return, the customer must notify Armin Watch by email to the following address: info@arminwatch.com or by using the complaint form on the site. The return of the box must be made in its entirety and in its original packaging following the return conditions previously described on the general conditions of sale of the website https://arminwatch.com/. Any incomplete, opened box with worn and worn products will not be returned, exchanged or refunded. If, however, you encounter a problem, a manufacturing defect on a piece of jewelry, you must notify us by email within 14 days with the most detailed photos possible. This will be examined and a solution adapted to the situation will be found depending on the problem.